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Privacy Policy & Terms of Service

The American Academy of Private Physicians (AAPP) respects your privacy and is committed to protecting it at all times. This online privacy statement explains how the AAPP collects, uses and safeguards information on its Web site. This Internet Privacy Statement applies only to information collected by the AAPP through its Web site.

Changes to the Internet Privacy Statement

As our organization, membership and benefits change from time to time, this Internet Privacy Statement is expected to change as well. We reserve the right to amend the Internet Privacy Statement at any time, for any reason. We will post a notice that this Internet Privacy Statement has been amended by revising the “Last updated” date at the top of this page. If you have questions about this Internet Privacy Statement, please send us an e-mail.

What information we collect and how we use it

Information we collect — When you browse www.AAPP.org and do not interact with the site for any online service or product from the AAPP, you browse anonymously. Personally identifiable information–such as your name, address, phone number and e-mail address–is not collected as you browse. When you become a registered user on our site, or choose to interact with our site in other ways, such as subscribing to AAPP publications, purchasing an AAPP product, applying for AAPP membership, participating in online surveys, submitting questions or comments or requesting information or materials, we will collect certain personal information from you. The type of personal information collected will vary but may include name, address, phone number, birth date, billing and delivery information, e-mail address, credit card information and other demographic information. The type of product or service that you seek will determine the personal information that is collected. For a listing of the exact type of personal information that will be collected from you, please refer to the appropriate online form.

Tracking activity on our Web site We track how our site is used by both anonymous visitors and visitors who interact with the site. One way we may track is by using “cookies.” A cookie is a small file or string of text on the site user’s computer that is used to aid Web navigation. Two types of cookies are commonly used. A session cookie is created by a Web site when that Web site is accessed; that type of cookie is automatically deleted by closing the Web browser. A persistent cookie is a cookie that is stored on the hard drive of the user’s computer for a period of time chosen by the Web site that set the cookie, usually for a number of years, unless the user deletes it manually. This policy distinguishes between short-lived cookies and long-lasting cookies. Short-lived cookies include all session cookies and those persistent cookies that are set to be stored for no more than one week. AAPP-related Web sites may at times require users to accept short-lived cookies in order for the Web sites to function properly. Long-lasting cookies may be used on the site to track visitor practices to help determine which site features and services are most important and guide editorial direction. Other long-lasting cookies may make it possible for the user to access the site without requiring entry of a user name or password, allow the user to view different restricted areas of the site without reregistering, allow the user to personalize the site for future use and provide other features and benefits. Users who do not desire the functionality created by the long-lasting cookie can disable the long-lasting cookie function, either by indicating when asked that they do not wish to have a long-lasting cookie created or by disabling the long-lasting cookie function on their Web browser. Individuals can opt out of long-lasting cookie functions that permit tracking of personal information at any time.

Cookies are required for the Members-Only and e-commerce sections of the Web site. Cookies are essential for site administration and security. Another way we track site activity is by using transparent electronic images called “clear GIFs,” “Web bugs,” or “Web beacons” on this site’s Web pages. These images count the number of users who visit that page from specific banner ads outside www.AAPP.org or through e-mail links. A similar image, sometimes called a “spotlight tag,” is used on this site’s Web pages where transactions take place. The spotlight tag collects numeric information, such as the dollar amount of an online purchase, to help us understand usage of the site. We do not use any of these electronic images to collect personally identifiable information. How we use personal information — Once collected, we may use your personal information (except for e-mail address, which is outlined below) for the following purposes:
  • Register you for programs and services you have requested
  • Process, fulfill and follow up on your orders or membership application
  • Answer your e-mails or on-line requests
  • Send information you request
  • Refer you to vendors as you request
  • Send and process surveys
  • Ensure the AAPP site is relevant to your needs
  • Deliver AAPP services such as newsletters, meetings or events
  • Notify you about new products/services special offers, upgrades and other related information from the AAPP and other approved third parties
How we use your e-mail address –The following defines how e-mail will be handled for physicians and medical students, AAPP members and nonphysicians who have supplied their e-mail address to the AAPP.

Physicians and medical students: All physicians and medical students who have opted in are sent the AAPP newsletter.

Physicians, medical students, and nonphysicians: The AAPP may also send “transactional or relational e-mail messages” to physicians, medical students, and nonphysicians with whom we already have a relationship.

We do not share, sell, trade, exchange or rent your e-mail address to vendors for them to market their products or services to you. When we hire vendors to deliver e-mails to you on our behalf, they are under agreement and limited from using your e-mail address for any other purpose.

When we send e-mail to you, we may be able to identify information about your e-mail address, such as whether you can view graphic-rich HTML e-mail. If your e-mail address is HTML-enabled, we may choose to send you graphic-rich HTML e-mail messages.

These e-mail messages may contain “clear GIFs” or “Web beacons” to measure the offer’s effectiveness so we know how to serve you better. We do not collect personally identifiable information through “clear GIFs” or “Web beacons.”

How to opt out of e-mail — To opt out of an e-mail list, go to our AAPP e-newsletter sign-up page or click the “unsubscribe” link at the bottom of any e-mail newsletter from the AAPP. You can also call the AAPP at (877) 746-7301.

With whom we may share information — The AAPP may share personal information with our business partners in order to provide them an opportunity to offer products or services that may be of interest to you. The AAPP also occasionally hires other companies to provide limited services on our behalf including, but not limited to, packaging, mailing and delivering purchases, answering customer questions about products or services, consulting services, data modeling, printing, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service. They are prohibited from using that information for any other purpose.

The AAPP may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the AAPP; (b) protect and defend the rights or property of AAPP; or (c) protect the personal safety of AAPP personnel or members of the public in urgent circumstances. In addition to the disclosures identified above, if you are a physician or medical student, the personal information you provide through the AAPP Web site may be incorporated into the AAPP’s physician database commonly known as the Physician Masterfile. The AAPP has licensed its Physician Masterfile to third parties for more than 50 years under strict guidelines. The names and addresses of physicians and medical students in the AAPP Physician Masterfile are made available only for communications that are germane to the practice of medicine or of interest to physicians or medical students as consumers. Read further information about the Physician Masterfile.

Banner advertisements on our Web site — Online advertisements on the AAPP’s Web site do not collect any personally identifiable information on individual visitors. The AAPP does collect nonmedical aggregate data on visitors such as time of day and Web browser type. Such information may be shared with advertisers to determine their advertising effectiveness.

Children under 13 — We do not knowingly solicit data online from or market online to children under the age of 13.

Information security — The AAPP implements security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to personal information to the AAPP’s business partners who may need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

How we safeguard information

Site security features SSL technology and how you benefit from it — AAPP realizes the importance of security, so we’ve taken a number of steps to enhance the protection of information sent to or from AAPP over the Internet. First, we require that a “secure session” be established, using Secure Socket Layer (SSL) technology. This is done any time you supply or access information in one of our secure online areas. SSL technology creates a private conversation that only your computer and AAPP systems can understand. The SSL technology encodes information as it is being sent over the Internet between your computer and AAPP systems, helping to ensure that the transmitted information remains confidential. User ID and password — Many areas of the site require the use of a user ID and password as an additional security measure that helps protect your information. This allows AAPP to verify who you are, thereby allowing you access to your account information and preventing unauthorized access. When you have finished using a secure area of AAPP’s Web site, make sure you always click on the “Log Out” link which appears on every secure page. When you click on the “Log Out” link, you will be given the option to end your secure session. No further secure transactions can be conducted without re-entering your user ID and password. You should be aware that browser software often “caches” a page as you look at it, meaning that some pages are saved in your computer’s temporary memory. Therefore, you may find that clicking on your “Back” button shows you a saved version of a previously viewed page. Caching in no way affects the security of your confidential user ID or password.

No guarantee — Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, AAPP cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.

Linking to other Internet sites

You should be aware that other Internet sites that link to the AAPP site or to an AAPP e-mail may contain privacy provisions that differ from the provisions of this Internet Privacy Statement. To ensure your privacy is protected, we recommend that you review the privacy statements of other Internet sites you visit.

How you can access and change information

If you are a registered user of the AAPP Web site, subscriber to AAPP publications, purchaser of AAPP products or an AAPP member, you may review and update/correct your information by using your user name and password or by contacting the AAPP at (877) 746-7301.

Physicians and medical students may update or correct any information the AAPP may have on file by going online or may call (877) 746-7301. Updates or corrections to certain types of information (e.g. physician licensure, medical education or training, etc.) will require independent verification prior to effectuating any (permanent) change to our files.

Changes to the Internet privacy statement

The AAPP regularly reviews its compliance with this Internet Privacy Statement. Please feel free to direct any questions or concerns regarding this Internet Privacy Statement or AAPP’s treatment of personal information by sending us an e-mail.

Terms of Service

The use of services from American Academy of Private Physicians, hereafter referred to as Provider constitutes agreement to these terms.
  1. Account Setup / Email on file
    We will setup your account after receipt of all required account information, payment receipt verification and the conclusion of all order fraud screening processes. Providing false contact information of any kind may result in the termination of your account.
  2. Content
    All services provided by Provider may only be used for lawful purposes. The laws of the State of VIRGINIA, and the United States of America apply.

    The customer agrees to indemnify and hold harmless Provider from any claims resulting from the use of our services.

    Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of anothers copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. Provider services, including all related equipment, networks and network devices are provided only for authorized customer use. Provider systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of Provider system s constitutes consent to monitoring for these purposes.

    We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers or otherwise disabled , with or without notice.
  3. Payment Information
    You agree to supply appropriate payment for the services received from Provider, in advance of the time period during which such services are provided. You agree that until and unless you notify Provider of your desire to cancel any or all services received, those services will be billed on a recurring basis.

    Cancellations must be done in writing via the cancellation process provided. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you in writing typically email that your account has been canceled.

    As a client of Provider, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. Provider provides a thirty 30 day grace period from the time the invoice is generated and when it must be paid. Provider reserves the right to change the monthly payment amount and any other charges at anytime.
  4. Cancellations and Refunds
    Provider reserves the right to cancel the account at any time with or without notice. Violations of the Terms of Service will waive the refund policy.
  5. Indemnification
    Customer agrees that it shall defend, indemnify, save and hold Provider harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys fees asserted against Provider, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Provider against liabilities arising out of 1 any injury to person or property caused by any products sold or otherwise distributed in connection with Provider 2 any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party 3 copyright infringement and 4 any defective products sold to customers from Providers server.
  6. Arbitration By using any Provider services, you agree to submit to binding arbitration. If any disputes or claims arise against Provider or its subsidiaries, such disputes will be handled by an arbitrator of Providers choice. An arbitrator from the American Arbitration Association will be selected. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrators award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. You are also responsible for any and all costs related to such arbitration.
  7. Disclaimer
    Provider shall not be responsible for any damages your business may suffer. Provider makes no warranties of any kind, expressed or implied for services we provide. Provider disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Provider and its employees.
  8. Disclosure to law enforcement
    Provider may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
  9. Changes to the TOS
    Provider reserves the right to revise its policies at any time without notice.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 877-746-7301 or send us an email at sbanyay@aapp.org.

Refund Policy

All Sales Final – No Refunds or ExchangesDue to the nature of our service, we are not able to provide any refunds or exchanges for products/services purchased from us.
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Featured  Testimonials

September 2012

It was last year I went to the AAPP conference in AZ. I went live with my conversion September 2012 and now under a year I am at 475 patients. I charge less than most since I do not have wealthy patients, nor do I have all older patients, but it is enough to make a living. I am so happy I made that move to Concierge practice.

Thanks,
David S, M.D.


July 2012

In considering alternatives to office-based Family Medicine within a multi-specialty group, I came across the AAPP website and inquired about the one-on-one workshop which was being offered. This is “a phone-based workshop for physicians who are interested in exploring private medicine”.

Tom Blue spent over an hour on the phone with both my husband (a businessman by trade) and me (a physician) answering questions and providing guidance. I was amazed at how much interest Tom took in what we said and how much he had to offer from his prior experiences with establishing concierge practices. The conversation was inspiring and enlightening. I highly recommend taking advantage of this opportunity.

Thank you, Tom, for your insights and your time!

Elizabeth Fagan, MD

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© 2012 AAPP    Privacy Policy & Terms of Service     (877) 746-7301    Concierge Medicine
The American Academy of Private Physicians is a nonprofit organization founded in 2003 to support the private medicine community.